Global Academy of Toursm & Hospitality
Education (GATE) proudly introduce the Lobster Ink, Lobster Ink is a hospitality education system that trains staff and management across 100 countries and 80 nationalities in International Standards, Skills and Product Knowledge. The simple but powerful training platform allows learners to learn quickly and managers to easily track their performance. The detailed high-definition video course content streamed to desktops, laptops, mobile and tablet devices has made Lobster Ink the training system of choice for the world’s finest hospitality establishments.
The Lobster Ink platform draws from an in-depth
product and procedural knowledge base to create courses that allow employees to take charge of their own development.
Lobster Ink courses are designed to teach skills through explaining the ‘why’. Understanding why products are made in certain ways and why procedures are in place will empower learners. In addition, Lobster Ink courses are aimed at achieving very specific learning outcomes that can be tested and measured. By breaking away from simple rote learning, Lobster Ink courses offer
a pure understanding of the often complicated
and culture-laden procedures, products and etiquette that surround Guest interactions at the highest level of service delivery.
In conjunction with internationally acclaimed Lobster Ink Hallmark courses, covering all aspects of hospitality operations and product knowledge, Lobster Ink also creates richly detailed customised courses based on client’s brand standards, unique selling points and specific training requirements.