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Post: Guest Relation Officer

Duties and Responsibilities:

1)   Communication:

  • Answer calls politely, quickly and efficiently.
  • Relaying messages, transferring calls.
  • Arrange an appointment of students, guardian or parents with       Administration/Academic/Examination department
  • First point of contact, meet and greet the business clients, staff and students.
  • Providing the relevant information, leaflet, brochures etc to visitors.

2) General administration duties:

  • Managing information, checking emails and delivery of mail.
  • Managing and filing all documents, letters, memos and forms.
  • Updating internal telephone records of staff contact numbers and job titles.
  • Record and handle all incoming and outgoing couriers.
  • Compile and maintain in Hard Copy format an emergency contact list of all staff and students, this is to include: their contact phone number and also contact phone number of Next Of Kin.
  • Manage daily attendance system of students and teachers in the computer.
  • Daily data entry of college attendance and subject-wise attendance of students and   maintain the report
  • Maintain the front desk and academic logbook.
  • Collect  full details of student during admission process from their admission form and supporting documents for concerned departments
  • Ensure a student file consist all the required documents during admission.
  • Coordinate with admission committee during the enrollment period from the counseling till admission
  • Generally assisting the Administration Assistant on any other areas as needed.

 

Required Qualifications:

  • Bachelor’s degree or equivalent experience
  • Initiative and Proactive skills
  • Demonstrated written and oral communication skills
  • Demonstrated ability to work independently and as a team
  • Competent Knowledge in Microsoft Office software (Word, Excel)
  • Knowledge of general office machines.
  • High degree of discretion dealing with confidential information
  • Experience in Administrative or RECEPTIONIST field is a PLUS

Salary:

Negotiable

Contact Details:

Global Academy of Tourism & Hospitality Education (GATE)

G.P.O. BOX 9562, Budhanilkantha-11, Mandikhatar, KATHMANDU, NEPAL
T: 
+977 1 437 60 48/ 465 01 76   W: www.gate.edu.np , This email address is being protected from spambots. You need JavaScript enabled to view it.

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